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Automation

Stop losing leads to voicemail.

Automate the follow-up. Every time.

Missed-call text-back, automated review requests, appointment reminders, and follow-up sequences. Your business runs even when you can’t answer the phone.

The Problem

Every missed call is a missed job.

You’re on a roof, under a sink, or in an attic. You can’t answer every call. But your competitors can — and they will.

Missed calls go straight to your competitor
The average home service business misses 30–40% of inbound calls. Each one is a potential $500–$5,000 job walking out the door.
You’re manually following up with every lead
Texting quotes, sending reminders, requesting reviews — all by hand. That’s hours of admin work that should be automated.
Customers no-show because they forgot
No reminder = no show. Every no-show is lost revenue and a gap in your schedule that could have been another job.
You have no follow-up system
A lead comes in, you’re busy, and three days later they’ve already hired someone else. No follow-up = no second chance.
How It Works

Set it once. Let it run.

We wire automation into your workflow so leads get instant responses, appointments get confirmed, and reviews get requested — without you lifting a finger.

Step 1

Missed-call text-back

Every missed call gets an instant text: “Hey, sorry I missed your call. How can I help?” Most leads respond within minutes.

Step 2

Smart reminders

SMS appointment reminders 24 hours and 1 hour before the job. No-show rates drop by 60% or more.

Step 3

Automated follow-ups

Review requests after every completed job, quote follow-ups for undecided leads, and re-engagement sequences for cold contacts.

Features

Automation that pays for itself.

Every feature below runs in the background. You don’t have to think about it.

Missed-call text-back

Instant SMS response to every unanswered call. Keeps the lead warm until you can call back.

Appointment reminders

SMS reminders at intervals you choose. Customers confirm or reschedule with a tap.

Post-job review requests

Automatic text after each completed job with a direct link to your Google review page.

Quote follow-ups

Automated check-ins with leads who received a quote but haven’t booked. Polite, timed, effective.

Two-way SMS

Customers can reply to any automated text. You see it in your dashboard and respond when ready.

Workflow builder

Custom automation sequences for your specific workflow. Trigger on new lead, completed job, missed call, or any event.

Pricing

Included in your plan.

See which plans include Automation.

Platform
$497/mo
Not included
Growth
$1,497/mo
Included
Scale
$2,997/mo
Included

Automation is included in Growth and Scale plans. SMS costs are included — no per-message charges.

FAQ

Common questions.

What is missed-call text-back?

When you miss a call, the system automatically sends the caller a text message within seconds saying you’ll call back. Most leads respond immediately, keeping them warm instead of calling your competitor.

Are SMS costs included?

Yes. SMS messaging costs are included in Growth and Scale plans. No per-message charges.

Can I customize the automated messages?

Yes. You control the wording, timing, and triggers for every automated message — missed-call texts, appointment reminders, review requests, and follow-ups.

How much do no-show rates improve?

Clients typically see no-show rates drop by 60% or more with SMS appointment reminders sent 24 hours and 1 hour before the job.

Get Started

Stop letting leads slip through the cracks.

Get a free audit and see how many leads you’re losing to missed calls and manual follow-up.

hello@73labs.io
Atlanta, Georgia