Privacy Policy

1. Information We Collect

When you use 73 Labs, we may collect information you provide directly, including your name, email address, phone number, business name, and trade type. We collect this through our website forms and during the onboarding process.

2. How We Use Your Information

We use the information we collect to provide our services, communicate with you about your account, send you marketing communications (with your consent), and improve our platform.

3. Data Sharing

We do not sell your personal information. We may share data with service providers who help us operate our platform (e.g., Stripe for payments, Twilio for SMS, Resend for email). These providers are contractually obligated to protect your data.

4. Data Retention

We retain your data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us at hello@73labs.io.

5. Security

We implement industry-standard security measures including encryption in transit (TLS), row-level security for data isolation, and regular security audits.

6. SMS and Mobile Communications

When you provide your phone number to us or to a business using our platform, we use it to send the text messages you have requested or consented to receive, such as replies to your inquiries, appointment confirmations and reminders, missed call follow-ups, and review requests. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and get help by replying HELP. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

7. Your Rights

You have the right to access, correct, or delete your personal information. You may also opt out of marketing communications at any time.

8. Contact

For privacy-related inquiries, contact us at hello@73labs.io.